The client, as a user of the Bank’s financial services, has the right to withdraw from a concluded loan agreement, revolving loan agreement, or leasing agreement within 14 days from the date of conclusion of the agreement, without stating the reason for withdrawal.
In the case of a housing loan agreement, or a loan agreement secured by a mortgage, the client may withdraw from the agreement provided that the loan or financing has not yet been utilized.
When exercising the right of withdrawal, and before the expiration of the aforementioned period, the client is required to notify the Bank of the withdrawal in a manner that confirms receipt of such notification, whereby the date of receipt of the notification shall be deemed the date of withdrawal from the agreement.
The notification must be submitted to the Bank in written form.
A client who withdraws from a loan agreement, overdraft agreement, or credit card agreement is obliged to immediately, and no later than within 30 days from the date of sending the withdrawal notice, repay the principal amount to the Bank and pay the regular interest under the agreement for the period during which the loan, overdraft, or credit card was used.