General Business Conditions for Private Individuals Entrepreneurs and Agriculturists
| GENERAL BUSINESS CONDITIONS FOR PRIVATE INDIVIDUALS ENTREPRENEURS AND AGRICULTURIST GENERAL PART APLIACABLE FROM 1.12.2025 | 464kB | Download | |
| GENERAL BUSINESS CONDITIONS FOR PRIVATE INDIVIDUALS ENTREPRENEURS AND AGRICULTURIST GENERAL PART VALID OF 25.10.2025. | 465kB | Download | |
| ENCLOSURE 1- CATALOGUE OF BANK PRODUCTS - VALID AS OF 01.12.2025 | ZIP | 604kB | Download |
| GENERAL CONDITIONS FOR PROVIDING PAYMENT SERVICES TO PRIVATE INDIVIDUALS ENTREPRENEURS AND AGRICULTURISTS APLIACABLE FROM 01.01.2026 | 661kB | Download | |
| TARIFF FOR GENERAL BANKING SERVICES FOR PRIVATE INDIVIDUALS AND AGRICULTURISTS APLIACABLE FROM 1.1.2026 | 428kB | Download | |
| TARIFF FOR GENERAL BANKING SERVICES FOR ENTREPRENEURS APLIACABLE FROM 06.05.2025 | 307kB | Download | |
| TARIFF OF FEES FOR DEBIT AND CREDIT CARDS FOR PRIVATE INDIVIDUALS AND AGRICULTURISTS VALID AS OF 8TH OF JANUARY, 2024 | 77kB | Download | |
| TARIFF FOR DEBIT AND CREDIT CARDS FOR ENTREPRENEURS VALID AS OF 8TH OF JANUARY, 2024 | 135kB | Download | |
| SPECIAL CONDITIONS FOR DEBIT CARDS TO PRIVATE INDIVIDUALS ENTREPRENEURS AND AGRICULTURISTS APLIACABLE FROM 01.01.2026 | 340kB | Download | |
| SPECIAL CONDITIONS FOR CREDIT CARDS TO PRIVATE INDIVIDUALS ENTREPRENEURS AND AGRICULTURISTS APLIACABLE FROM 01.01.2026 | 365kB | Download | |
| SPECIAL CONDITIONS ON USE OF POS SERVICES FOR ENTREPRENEURS APPLIACABLE FROM 06.05.2025 | 201kB | Download | |
| SPECIAL CONDITIONS FOR USAGE OF ELECTRONIC AND MOBILE BANKING FOR PRIVATE INDIVIDUALS ENTREPRENEURS AND AGRICULTURISTS VALID AS OF 8TH OF JANUARY, 2024 | 273kB | Download | |
| SPECIAL CONDITIONS FOR SMS CARD ALARM SERVICE TO PRIVATE INDIVIDUALS ENTREPRENEURS AND AGRICULTURISTS VALID AS OF 8TH OF JANUARY, 2024 | 148kB | Download | |
| SPECIAL CONDITIONS FOR USAGE OF SMS SERVICE AND TELEPHONE SERVICE VALID OF 15 NOVEMBER 2021 | 288kB | Download | |
| SPECIAL OPERATIONAL CONDITIONS ON PROVISION OF ECOMMERCE SERVICES FOR ENTREPRENEURS APPLIACABLE FROM 06.05.2025 | 228kB | Download | |
| SPECIAL CONDITIONS FOR USAGE OF PAYMENT TRANSACTION WITH LOW-VALUE PAYMENT INSTRUMENT APLIACABLE FROM 01.01.2026 | 224kB | Download | |
| CUT-OFF TIME PLAN FOR PAYMENT ACCOUNTS FOR PRIVATE INDIVIDUALS ENTREPRENEURS AND AGRICULTURISTS APLIACABLE FROM 01.01.2026 | 273kB | Download | |
| ADDITIONAL INFORMATION ON FEES FOR PRIVATE INDIVIDUALS, USERS OF PAYMENT ACCOUNT WITH BASIC SERVICES | 836kB | Download |
General Business Condition for Business Clients
| GENERAL BUSINESS CONDITIONS FOR COMPANIES- GENERAL PART APPLICABLE FROM 1ST OF AUGUST 2024 | 357kB | Download | |
| GENERAL BUSINESS CONDITIONS FOR COMPANIES- GENERAL PART APPLICABLE FROM 10.10.2025 | 358kB | Download | |
| GENERAL CONDITIONS FOR PROVIDING PAYMENT SERVICES TO COMPANIES APLIACABLE FROM 01.01.2026 | 488kB | Download | |
| TARIFF FOR GENERAL BANKING SERVICES FOR SMALL BUSINESS CLIENTS APPLIACABLE FROM 06.05.2025 | 369kB | Download | |
| TARIFF FEES FOR GENERAL BANKING SERVICES FOR CORPORATIVE CLIENTS VALID FROM JANUARY 1ST 2021 | 356kB | Download | |
| SPECIAL CONDITIONS FOR DEBIT CARDS TO COMPANIES APLIACABLE FROM 01.01.2026 | 323kB | Download | |
| SPECIAL CONDITIONS FOR CREDIT CARDS TO COMPANIES APLIACABLE FROM 01.01.2026 | 304kB | Download | |
| SPECIAL CONDITIONS ON USE OF POS SERVICES FOR LEGAL ENTITIES APPLIACABLE FROM 06.05.2025 | 242kB | Download | |
| SPECIAL OPERATIONAL CONDITIONS ON PROVISION OF E-COMMERCE LEGAL ENTITIES APPLIACABLE FROM 06.05.2025 | 233kB | Download | |
| SPECIAL CONDITIONS FOR USAGE OF ELECTRONIC AND MOBILE BANKING FOR COMPANIES APPLICABLE FROM FEBRUARY 1ST 2020 | 456kB | Download | |
| SPECIAL CONDITIONS FOR SMS CARD ALARM SERVICE TO COMPANIES | 153kB | Download | |
| SPECIAL CONDITIONS FOR USAGE OF SMS SERVICE AND TELEPHONE SERVICE BUSINESS | 113kB | Download | |
| SPECIAL CONDITIONS FOR USAGE OF PAYMENT TRANSACTION WITH LOW-VALUE PAYMENT INSTRUMENT LEGAL ENTITIES APLIACABLE FROM 01.01.2026 | 224kB | Download | |
| SPECIAL TERMS OF USE OF THE PLATFORM FOR EXCHANGE AND SIGNING OF DIGITAL DOCUMENTATION FOR LEGAL ENTITIES | 170kB | Download | |
| CUT-OFF TIME PLAN FOR PAYMENT ACCOUNTS FOR SME CLIENTS VALID AS OF 8TH OF JANUARY, 2024 | 196kB | Download | |
| CUT-OFF TIME PLAN FOR PAYMENT ACCOUNTS FOR SME CLIENTS APLIACABLE FROM 01.01.2026 | 242kB | Download | |
| CUT-OFF TIME PLAN FOR PAYMENT ACCOUNTS FOR COMPANIES APLIACABLE FROM 06.05.2025 | 148kB | Download |
Special Terms and Conditions for Banks and foregin financial institiutions
| SPECIAL TERMS AND CONDITIONS FOR BANKS AND FOREIGN FINANCIAL INSTITUTIONS APPLICABLE FROM FEBRUARY 1ST 2020 | 154kB | Download |
Bussines Clients
| FEE INFORMATION DOCUMENT ACCOUNT BIZ GOLD | 460kB | Download | |
| FEE INFORMATION DOCUMENT ACCOUNT BIZ STANDARD | 454kB | Download | |
| FEE INFORMATION DOCUMENT ACCOUNT BIZ PRESTIGE | 464kB | Download | |
| FEE INFORMATION DOCUMENT ACCOUNT PRO STANDARD | 433kB | Download | |
| FEE INFORMATION DOCUMENT ACCOUNT PRO PRESTIGE | 463kB | Download | |
| FEE INFORMATION DOCUMENT FOR CORPORATE CLIENTS | 580kB | Download | |
| FEE INFOMATION DOCUMENT ACCOUNT PRO GOLD | 200kB | Download |
Information Regarding Service for Change of Payment Account
| INFORMATION ABOUT CHANGE OF PAYMENT ACCOUNT | 232kB | Download |
