Paket račun Prestige

The Prestige package account is specially designed to meet the needs of premium customers.

Enjoy numerous benefits and privileges in the country and abroad.

Your trip will become a pleasure, thanks to the Mastercard World Elite card of UniCredit Bank.

Ensure privacy when visiting the branch, as well as support, advice and consultation.

Travel

Mastercard LoungeKey provides an unlimited number of free entrances to 1100 exclusive business clubs at airports, regardless of company and airline ticket class, with the use of all available services within the business club.

Insurance

Family travel insurance, applicable in all countries of the world, for a period of 90 days a year, with an insured amount of up to 15,000 euros

Support

Concierge service - support from a team of personal assistants who are at your disposal 24/7 with a wide range of services

Benefits

Priceless experiences and access to exclusive benefits with the Mastercard Premium program, in cooperation with global partners

Mastercard World Elite Debit Card
Make every experience special

With your Mastercard World Elite debit card, enjoy exclusive privileges. Read more below about the benefits that come with this card.

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Access to Airport Business Lounges

Complimentary access to 1,600* airport business lounges worldwide for Mastercard World Elite cardholders.
Our recommendation for faster and smoother entry: download the LoungeKey app, where you can digitize your Mastercard World Elite card (ideal if you forget the physical card) and check the opening hours and exact location of lounges at any airport worldwide.
Guests traveling with the Mastercard World Elite cardholder may also enter the lounges (no limit on the number of guests). Please note that lounge access for guests is charged to the cardholder at a rate of 24 EUR per person.
If a person traveling with you is also a Mastercard World Elite cardholder, they should present their card upon entry to avoid any additional charges.
If you are traveling with a child, special discounted access applies only at the airport lounges in Belgrade, Vienna, and Sarajevo.

Worldwide Travel Insurance

Generali worldwide travel insurance up to 30,000 EUR, including up to 5,000 EUR coverage for injuries related to recreational skiing, for a total of 90 days per year.
Important: The insurance also covers family members traveling together with the insured person, provided the trip is registered before departure. Coverage may include a spouse/partner and up to five children under 18 years of age.
If you require medical assistance while traveling, you can call +381 41 44 104, or send an SMS to +381 64 82 82 020 with the following content:
“Policy number_country you are in_city/town”.

24/7 Concierge Support

Concierge agents are available 24/7 to support you with a wide range of services whether you travel privately or for business: booking airline tickets, hotels, restaurants, and tickets for entertainment, music, and cultural events.
You can reach a Concierge agent from anywhere in the world by calling +381 11 333 73 01 or by sending an email to ucbserbia@concierge-mc.com.

We established the PREMIO CLUB with the aim of simplifying and enhancing your everyday banking experience while providing professional support for your financial decisions and goals.

* Number of business lounges as of July 29, 2025. Information is updated daily in the LoungeKey application.

Information regarding cards included in the Mastercard premium program, as well as the number of additional LoungeKey lounge entries, may differ from the information available on the Mastercard website.

The Bank reserves the right to apply specific conditions that may differ from the general Mastercard benefits.

MAINTENANCE COST

The card is issued as part of the Prestige package account.
In case you open the Prestige package account now, the maintenance account fee until 30th of June 2026 will be 1.600 RSD. The monthly maintenance fee is variable in accordance with The General Conditions for providing payment services to private individuals, entrepreneurs and agriculturists and The Tariff for general banking services for private individuals and agriculturists and after 30th of June 2026 can change.

For a special feeling at every moment

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Special area for premium clients

A specially designed space for clients in our branches, for users of the Prestige account package.

Frequently Asked Questions

Questions and Answers

1. How do I register to use the Lounge Key application?

To use all the benefits of the Lounge Key application, the first step in the registration process is to access the personalized link provided by UniCredit Bank - https://www.loungekey.com/unicreditbankserbia_WorldElite

2. Do I need to enter my personal information in the Lounge Key application?

That’s right! It is important to enter the requested information from your payment card so it can be validated. After that, create a username and password, which you will use to access your Lounge Key application from your mobile device.

3. How do I download the Lounge Key application?

The Lounge Key application is available for both iOS and Android users. You can download the app from the Google Play Store or the Apple App Store. After downloading, log in to the Lounge Key application using the username and password you created during the card‑validation step.

4. What are the advantages of using the Lounge Key application?

Your lounge access card is always with you — fully digitalized on your phone (QR code).
You have access to all essential information about airport lounges, including location, opening hours, and available amenities.

5. What do I need to show when entering airport lounges?

When entering your selected airport lounge, you need to show your Mastercard World Elite card, either physically (the plastic card) or its digital version available in the Lounge Key application (QR code), as well as your boarding pass.

6. Is lounge access free of charge?

Lounge access at airport lounges is free of charge for Mastercard World Elite cardholders. Important – before entering your chosen lounge, make sure it is included in the list of lounges where free access is enabled for you. You can check this in your Lounge Key application, at the information desk when entering the lounge, or by looking for the “Lounge Key” sticker displayed at the lounge entrance.

7. Is guest entry into the lounge charged?

If your guest or companion is not a holder of a World Elite card or any other payment card that provides complimentary lounge access, their entry will be charged at a fee of EUR 24.
This amount will be debited from your account during the next billing cycle, in the RSD equivalent calculated at the middle exchange rate of the National Bank of Serbia on the day of processing. Therefore, please ensure that you have sufficient funds available on your account.

8. Does the travel insurance apply to the entire family?

Family travel insurance is issued to the holder of the Prestige Account Package and also applies to the insured’s family members, provided they travel together with you and the registration is completed before the start of the trip. The insurance policy may include a spouse/partner and up to five children up to 18 years of age.

9. Do I need to register my family members before the trip?

To ensure that the insurance is valid for your family members, it is necessary to register them before the start of the trip. You can do this when opening the Prestige Account Package (by signing the contractual documentation) or later by visiting the nearest UniCredit Bank branch.You can find the list of branches HERE.

10. Does the Prestige Account Package offer the option of issuing individual travel insurance as well?

That’s right! When, based on your authorization, we issue an additional Mastercard World Elite debit card within the Prestige Account Package, the additional cardholder becomes eligible for the benefit of individual travel insurance.

The additional cardholder can travel independently, without your presence, with insurance that is valid throughout Europe, for up to 90 insured days per year, with coverage of up to EUR 15,000 and up to EUR 5,000 for ski‑risk coverage.

11. How do I activate the Concierge Service?

You can activate the Concierge Service by sending an email to:
ucbserbia@concierge-mc.com: ucbserbia@concierge-mc.com

12. What can I use the Concierge Service for?

You can use the Concierge Service 24/7, whether you are traveling or not, wherever you are — in the country or abroad.
By calling +381 11 333 73 01 (available in Serbian on business days from 9 a.m. to 5 p.m., and in English outside these hours) or by sending an email to ucbserbia@concierge-mc.com, the concierge agent can assist you with hotel reservations, airline ticket bookings, choosing gifts, flower delivery, restaurant reservations, as well as booking and purchasing tickets for concerts, exhibitions, and other events. Learn more HERE.

13. What benefits does the Mastercard Travel Rewards program offer?

As part of this global Mastercard benefits program, available to you throughout the entire year, you automatically receive cashback when paying with your Mastercard premium card at selected merchants and exclusive international brands such as Apple, Michael Kors, Harrods, Tory Burch and others. You can enjoy these benefits when paying in‑store or online, depending on the merchant’s offer, with deals being refreshed and expanded on a quarterly basis. Learn more HERE.