Paket račun Prestige

The Prestige Package Account has been especially designed to meet the needs of premium clients.
Enjoy numerous benefits and privileges both in Serbia and abroad.
Your travel experience becomes a pleasure with the UniCredit Bank Mastercard World Elite card.
Ensure privacy during branch visits, along with dedicated support, advisory services, and consultations.

Travel

LoungeKey servis provides unlimited number of free entries into more than 1.800 business lounges around the world, regardless of the airline or travel class, with access to all services available within the lounge.

Insurance

Family travel insurance, valid worldwide, for a period of up to 90 days per year, with a coverage amount of up to EUR 30.000, including additional coverage of up to EUR 5.000 for insured events resulting from recreational skiing.

Support

Concierge service - support from a team of personal assistants available to you 24/7, offering a wide range of services designed to save you time.

Benefits

The Mastercard premium program includes Travel Rewards - the opportunity to receive cashback credited to the cardholder’s account, fast-track access through airport security, and numerous other benefits.

Mastercard World Elite Debit Card
Make every experience special

With your Mastercard World Elite debit card, enjoy exclusive privileges. Read more below about the benefits that come with this card.

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Access to Airport Business Lounges

Access to airport lounge areas is available with a Mastercard® World Elite debit card or a digital card (QR code generated via the mobile application) for the cardholder as well as for one guest. Entry is free of charge for the MC World Elite cardholder, while guest access is charged at EUR 24 per entry (the stated amount will be debited from the cardholder’s account on a monthly basis).
When entering the lounges, the MC World Elite card or the QR code obtained via the LoungeKey app must be scanned at the LoungeKey terminal, especially in situations where the cardholder is traveling together with a user of an additional MC World Elite card, in order to avoid additional charges. If the additional card is not scanned, entry will be charged as guest access.
Registration is completed via UniCredit Bank’s personalized link
www.loungekey.com/unicreditbankserbia_WorldElite or through the LoungeKey app. Users are required to install the LoungeKey app on their mobile phone, where they can register their Mastercard World Elite card. The app can be used not only when the physical card is not available, but also to access information on lounge locations, operating hours, and any current updates for business lounges at airports worldwide. During registration, the cardholder must enter their card number and personal details in order to create an account that provides access to the LoungeKey app on Google Play or the App Store. By registering for this service, the cardholder can select a specific airport and view all available business lounges they are eligible to access, along with all relevant information, including operating hours, available services, benefits, and vouchers that may be used.

Worldwide Travel Insurance

Family travel insurance is provided for residents who are holders of the Prestige Package Account and primary users of a Mastercard World Elite card. The insurance covers the entire world for up to 90 days per year (for persons up to 70 years of age), or up to 30 days per year for persons aged 70 to 80, with a coverage amount of up to EUR 30,000, including coverage of up to EUR 5,000 for insured events resulting from recreational skiing.
The right to insurance applies to the Prestige Package Account holder and registered family members, provided they are registered prior to the start of the trip (spouse or common-law partner living in a shared household with the insured person, and up to five biological and/or adopted children, aged from 3 months to 18 years at the time of joining the insurance). Insurance coverage for immediate family members is valid only when traveling together with the insured person/bank client.
Individual travel insurance is provided for users of an additional Mastercard World Elite card. This insurance covers Europe, for up to 90 days per year, with a coverage amount of up to EUR 15,000, including coverage of up to EUR 5,000 for insured events resulting from recreational skiing.

24/7 Concierge Support

Support from a team of personal assistants is available 24/7, providing information and assisting with a wide range of services designed to save time. By calling +381 11 333 73 01 or sending an email to ucbserbia@concierge-mc.com, concierge assistance may be used for hotel reservations, airline tickets, exclusive restaurant bookings, car rentals, event tickets, surprise arrangements, and gift purchasing and delivery.
The service is available in Serbian on business days from 9:00 a.m. to 5:00 p.m. Outside of business hours, the service is available in English.

To make your day-to-day banking simpler, more efficient, and fully tailored to your needs, we have established the PREMIO CLUB. With a dedicated personal banker, priority processing of your requests, and complete privacy during every visit to the bank, you receive service without waiting and with special attention to every detail. You can find more details HERE.

Information regarding the cards participating in the Mastercard premium program, as well as the number of additional entries to LoungeKey lounges, may differ from the information presented on the Mastercard website.

The Bank reserves the right to apply specific terms and conditions in relation to Mastercard’s general benefits.

If you open a Prestige Package Account now, the account maintenance fee until 30 June 2026 amounts to RSD 1,600. The monthly maintenance fee is variable in accordance with the General Terms and Conditions for the Provision of Payment Services to Individuals, Entrepreneurs, and Farmers and the Tariff of General Banking Services for Individuals and Farmers, and it may change after 30 June 2026.

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Special area for premium clients

A specially designed space for clients in our branches, for users of the Prestige account package.

Frequently Asked Questions

Questions and Answers

1. How do I register to use the Lounge Key application?

To use all the benefits of the Lounge Key application, the first step in the registration process is to access the personalized link provided by UniCredit Bank - https://www.loungekey.com/unicreditbankserbia_WorldElite

2. Do I need to enter my personal information in the Lounge Key application?

That’s right! It is important to enter the requested information from your payment card so it can be validated. After that, create a username and password, which you will use to access your Lounge Key application from your mobile device.

3. How do I download the Lounge Key application?

The Lounge Key application is available for both iOS and Android users. You can download the app from the Google Play Store or the Apple App Store. After downloading, log in to the Lounge Key application using the username and password you created during the card‑validation step.

4. What are the advantages of using the Lounge Key application?

Your lounge access card is always with you — fully digitalized on your phone (QR code).
You have access to all essential information about airport lounges, including location, opening hours, and available amenities.

5. What do I need to show when entering airport lounges?

When entering your selected airport lounge, you need to show your Mastercard World Elite card, either physically (the plastic card) or its digital version available in the Lounge Key application (QR code), as well as your boarding pass.

6. Is lounge access free of charge?

Lounge access at airport lounges is free of charge for Mastercard World Elite cardholders. Important – before entering your chosen lounge, make sure it is included in the list of lounges where free access is enabled for you. You can check this in your Lounge Key application, at the information desk when entering the lounge, or by looking for the “Lounge Key” sticker displayed at the lounge entrance.

7. Is guest entry into the lounge charged?

If your guest or companion is not a holder of a World Elite card or any other payment card that provides complimentary lounge access, their entry will be charged at a fee of EUR 24.
This amount will be debited from your account during the next billing cycle, in the RSD equivalent calculated at the middle exchange rate of the National Bank of Serbia on the day of processing. Therefore, please ensure that you have sufficient funds available on your account.

8. Does the travel insurance apply to the entire family?

Family travel insurance is issued to the holder of the Prestige Account Package and also applies to the insured’s family members, provided they travel together with you and the registration is completed before the start of the trip. The insurance policy may include a spouse/partner and up to five children up to 18 years of age.

9. Do I need to register my family members before the trip?

To ensure that the insurance is valid for your family members, it is necessary to register them before the start of the trip. You can do this when opening the Prestige Account Package (by signing the contractual documentation) or later by visiting the nearest UniCredit Bank branch.You can find the list of branches HERE.

10. Does the Prestige Account Package offer the option of issuing individual travel insurance as well?

That’s right! When, based on your authorization, we issue an additional Mastercard World Elite debit card within the Prestige Account Package, the additional cardholder becomes eligible for the benefit of individual travel insurance.

The additional cardholder can travel independently, without your presence, with insurance that is valid throughout Europe, for up to 90 insured days per year, with coverage of up to EUR 15,000 and up to EUR 5,000 for ski‑risk coverage.

11. How do I activate the Concierge Service?

You can activate the Concierge Service by sending an email to:
ucbserbia@concierge-mc.com: ucbserbia@concierge-mc.com

12. What can I use the Concierge Service for?

You can use the Concierge Service 24/7, whether you are traveling or not, wherever you are — in the country or abroad.
By calling +381 11 333 73 01 (available in Serbian on business days from 9 a.m. to 5 p.m., and in English outside these hours) or by sending an email to ucbserbia@concierge-mc.com, the concierge agent can assist you with hotel reservations, airline ticket bookings, choosing gifts, flower delivery, restaurant reservations, as well as booking and purchasing tickets for concerts, exhibitions, and other events. Learn more HERE.

13. What benefits does the Mastercard Travel Rewards program offer?

As part of this global Mastercard benefits program, available to you throughout the entire year, you automatically receive cashback when paying with your Mastercard premium card at selected merchants and exclusive international brands such as Apple, Michael Kors, Harrods, Tory Burch and others. You can enjoy these benefits when paying in‑store or online, depending on the merchant’s offer, with deals being refreshed and expanded on a quarterly basis. Learn more HERE.